Friday, July 18, 2008
closing a part of my PAST
"Theen tumawag ako knina am sbi berns pmasok k dw. Ngclose ung lake. Wla psok efectiv nagun pro may pay til aug16. financial isyu."
-Jen-
Was totally shocked when I read the text message, how can good things disappear so fast? I was still thinking if I'm going to call Jen or just sent a reply... when my former manager (as well as my Kumare) called me and confirmed the news and asking if their General Manager could ask some legal advice from my husband, so I asked my husband to call the GM and try to help them as much as he can.
As much as I want to further discuss the issue here in my blog, my other side keeps on telling me that it's better to keep to myself everything I learned to avoid any involvement on legal issues that may possibly arise in the future.
Lake had a big contribution why I became tough as a CSR and as a person. I learned so many things from them not only work-related but also personal tips like how to handle back-stabbers and trying-hard-bitches and I'm proud that I won in those battles, with no help with anyone :)
I became independent and spontaneous when I became one of the claims analysts doon kanya-kanyang diskarte, you will be the one to make your own template, no spills, no scripts... and no training! You just have to sit down on your station, and ask God's help on how you will resolve the claims of irate customers. Though, there is no right or wrong answer... unfortunately it is a make or breaksituation, and you will know for yourself if you have to look for a new job hehehe. Our manager doesn't even care if you sleep during shifts or do other stuff as long as you hit the quota assigned to you, and you have topak... you're IN
I felt sooo sad to what had happened. I saw how the Manila team devoted their time, effort and have sacrificed better opportunities because of their loyalty with the company. I saw those hard work and tears because... once I was one of them.
I was mad with the people who ignored what the MLA team had done for their company for the past 5 years, (F*$!!!) "how did they forget that the reason why their business became popular and known all over the world... is because of -- Filipinos!!!" (A%@^\!!!) ~ madapasana kayo!!!~
On the lighter side, I wish my former co-workers the best especially Jen who is pregnant at this time... I will keep on praying that they can move on and that better jobs will come their way...
well I guess my heart is right... I have to end this entry and close a part of my PAST, a once beautiful past...
thinkin' of "So Close by Jon Mclaughlin"
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